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Specialized Information and
Referrals
Specialized I&R’s could be organizations that provide information and
referral to the military, disabled or child care. They generally
provide information and referral to a unique target populations within a
community.
3-1-1
311 is municipal helpline that provides
government information and non-emergency services. Residents can dial
3-1-1 to access the helpline
Elder
Helplines
Elder Helplines can be accessed throughout
Florida by dialing 1-800-96-ELDER. Elder Helplines provide specialized
information and referrals for Florida's older adults (60 and older). For
direct dialing to an Elder Helpline in a specific community, visit the
Florida Department of Elder Affairs.
AIRS Membership
AIRS is the organization for all I&R providers. A
single integrated membership structure provides automatic membership to
both AIRS and FLAIRS for a single fee!
You may join as an agency or as an individual -- the price is still the
same. However, for individuals, the membership benefits apply only to
the person concerned and not to everyone within the organization. An
organizational membership covers all current staff and volunteers.
AIRS has 3 levels of membership. For most organizations, PREMIUM
MEMBERSHIP provides the best combination of benefits and cost savings
throughout the year.
Probably the most significant benefit to joining as a PREMIUM member, is
that you receive a free hardcopy and electronic copy of the ABCs of I&R
(value $450). This 620-page publication is updated every year and is the
foundation of all standards-driven I&R training.
For more information about AIRS Membership
click the AIRS Logo below

Other Resources
Alliance for Information and
Referral Systems
Agency for Health
Care Administration
Florida Alliance of Information and Referral Services
National 2-1-1 Initiative
* To print, read or
download pdf files you will need to have Adobe Acrobat Reader installed
on your computer.
Click "Get Acrobat Reader" to obtain a copy of the software.
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