Who we are . . . . .
The Florida 2-1-1 Association (FL2-1-1)
is a membership organization consisting of 2-1-1 agency or 2-1-1 program
chief executive officers who express a commitment to the other members and
to the primary purpose of promoting the continued development and ongoing
maintenance of high-quality, efficient, effective & sustainable 2-1-1
services throughout the State of Florida.
The Florida 2-1-1 Association offers its members a forum to:
and service delivery efforts;
expand awareness; and
explore new opportunities for partnerships with human service
organizations, business and government.
The goal of the Florida
2-1-1 Association is to facilitate increased cooperation and collaboration
among 2-1-1 member organizations.
What is 211 . . . . .
2-1-1 is a telephone based service offered by nonprofit and public agencies throughout
Florida and the United States. 2-1-1 organizations provide free,
confidential information and referral services. Trained professionals are
available 24 hours a day, 7 days a week, to help callers identify and
connect with health and human service programs that can meet a variety of
needs including food, housing, employment, health care, crisis counseling
and more. Services are available statewide through any cell phone provider
as well as through landlines in all of Florida’s 67 counties and nationwide
in all 50 states.