Promote and support the achievement of Statewide 2-1-1 coverage.
 

Serve as a unified voice for 2-1-1 service delivery, Articulating its value.
 

Ensure the quality of 2-1-1 services by promoting agency accreditation and certification of staff.
 

Establish an integrated statewide database of health and human services.
 

Develop an integrated telephone system that will support the entire Network and link call centers together for emergency back-up and shared after-hours services.
 

Address Service Quality issues with telecommunications providers.
 

Strengthen 2-1-1’s role at the time of disaster.
 

Seek funding in support of the 2-1-1 network.
 

Encourage consideration of 2-1-1 before a new hotline is created within the state.
 

Work to increase awareness of 2-1-1 among consumers and other stakeholders and coordinate marketing efforts, whenever possible.