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To become a certified Florida 211
Network Provider, all candidates must complete the attached
application* and
go through the Agency's certification process. Attached is the Agency
for Health Care Administration's
211 Florida Network Certification Rule*,
the Certification Application, and a copy of the
AIRS 211 Network Provider Accreditation Standards*.
The Agency will begin accepting applications on June 2nd. Information
(including the documents provided below) regarding certification is also
available on the Agency's website at
www.fdhc.state.fl.us
Documents to Download
Florida 211 Network Provider Application*
The application all providers must complete and send to the Agency for
Health Care Administration. Thus starting the certification process
211 Florida Network Certification Rule*
The purpose of this rule is to provide a framework by which the Agency
for Health Care Administration will administer subsections (1) and (2)
of Section 408.918, Florida Statutes, Florida 211 Network: Uniform
Certification Requirements. This rule enables the Agency to establish a
certification process and develop criteria to certify information and
referral entities as Florida 211 Network Providers.
AIRS 211 Network Provider Accreditation Standards*
Standards for Professional Information & Referral: Requirements for AIRS
Accreditation and Operating 2-1-1 Systems. The standards
address all aspects of an I&R service’s operation including service
delivery, the resource database, reports and measures, cooperative
relationships and organizational requirements. They define the
information and referral process in concrete terms, establish criteria
for database development, mandate support for community planning
activities, incorporate a broad view of collaboration at the local,
state or provincial, regional and national levels and include provisions
for the socially responsible use of technology. The National 2-1-1
Initiative and U.S. Administration on Aging have adopted the basic
concepts in the Standards for I&R for older persons, as has the U.S.
military for staff in their Family Services/Support Centers.
Send Completed Forms to:
Completed Florida 211 Network Provider Certification
Application forms (AHCA
Form 5700-0001, Sept 02) should be sent to:
Stephen Bradley, M.H.A.
Government Analyst II
Medicaid Program Oversight
Bureau of Medicaid Quality Management
Agency for Health Care Administration
Building 3, Room 3210 MS-48
2727 Mahan Drive
Tallahassee, FL 32308
Phone: (850) 414-6606
Fax: (850) 922-1978
bradleys@ahca.myflorida.com
Candidates can e-mail
Stephen Bradley
if they have any questions. |